Cancel within 1 week for a full refund.

$100 Deposit is NONREFUNDABLE, but you will have 6 months to utilize it toward another date. The minimum rental is 4 hours. Cancellation less than 7 days before the scheduled rental will result in no refund. We do not split time. CASH payment for non-scheduled overtime must be received at the start of overtime. Our drivers do not speed to get you back by your scheduled time, so please plan accordingly. We are not responsible for traffic delays, construction, weather, acts of God, or anything out of our control that would cause us to be late for a pickup or drop-off. For daytime events, there may be a scheduled event preventing the use of the limo past a certain time. Please determine this ahead of time to make your plans accordingly. Be sure to allow enough time for your occasion. In some cases, there will be another event booked after yours is scheduled to end. If you think you might need more time, take this into consideration at the time of booking. These events have a way of taking more time than you think. Please keep in mind, OUR VEHICLES DRIVER SLOWER THAN YOURS! In the sole judgment of our driver, if he/she determines that the behavior of you or your guests is out of control, unsafe, illegal, dangerous, or irresponsible to lives and or property; he/she may terminate the service and order all occupants out of the car. He/she may or may not issue a warning before taking such action. If this happens, you WILL NOT receive a REFUND. NO ILLEGAL DRUGS are permitted in any of our Limos. NO SMOKING is permitted in any of our limos at any time; you may request the driver to pull over for you to exit the vehicle to smoke. If you smoke in our limos, there will be $250 FINE. Those under the age of 21 will not be permitted to drink alcohol. Violation will result in the service being terminated, and no refunds will be given. Alcohol will not be permitted in the cars for proms, homecomings, or other school dances. Under the age of 18, it is a state law that the divider stays down unless accompanied by an adult. Seating is always required while the vehicle is in motion. Heavenly Coach is not liable for injuries to you or your guests who are not seated during transit. Any damage by you or any of your guests of the event party to any part of the vehicle will be the responsibility of the individual signing this agreement. Damages will be charged at 150% of the repair cost. The contract signer is responsible for inspecting the vehicle chartered prior to departure to determine previous damages. Do NOT open the ESCAPE HATCHES. They are for emergency exits only; if you break the seals, you will be charged a $200 fine. We are NOT responsible for any of your lost, damaged, or stolen property. The customer agrees that a replacement limousine/vehicle may be substituted in the event of any mechanical issues or accidents, etc. We maintenance our cars regularly, but sometimes we can’t predict minor mechanical problems. If a replacement limousine/vehicle is unavailable, we will make every effort to transport you to your destination free of charge. There will be a $150 charge for excessive cleanups such as spills, food caked into carpets, bathroom messes, etc. $200 cleanup fee for vomit. ANY DAMAGES (OVER AND ABOVE “NORMAL USE”) WILL RESULT IN YOUR CREDIT CARD BEING CHARGED. IF WE DO NOT HAVE A CARD ON FILE, YOU WILL STILL BE RESPONSIBLE FOR THE CHARGES AND WILL BE BILLED.